TACTICAL NEGOTIATION – MASTER CHALLENGING ENCOUNTERS

Professionals in tough situations will tell you how to cope with difficult encounters.

The practical book provides tools for difficult negotiation situations in ordinary life: how to cope with challenging people, build trust in difficult negotiations and stick to one's own goals.

The puzzles are dived into through real-life true crime events. The experiences of writers with long police careers open up the book's methods in a concrete way. The lessons learned in tough field situations also work in everyday life encounters, from salary negotiations to family discussions.