Dare to face difficult conversations

Boldly towards challenging encounters

The better we manage the challenging interactions in our lives, the better we understand and become understood, the better we will also avoid misunderstandings. It is typical for us that we want to avoid conflicts, but most of the unnecessary quarrels and conflicts would not arise if we dared more boldly to go towards uncomfortable encounters and communicate better. 

Challenging encounters are always about people, bringing interests together and constructive communication. It is about the willingness and skill to find new ways to solve problems that may seem difficult. Through this path, we are also more likely to achieve our own goals, whether they are related to the challenges of working life or ordinary everyday encounters.

The tactical negotiation method is not just about negotiating skills. It's about living a good life, setting our own boundaries, and being able to interact better with our environment. 

In difficult situations, a person always acts according to a certain formula

Experience has shown that the more difficult the interaction situation is, the more likely we are to follow certain operating models. The better we understand human behavior and the factors that guide it, the better we will be able to anticipate changes in the interaction situation.

Thousands of challenging negotiations behind us

I worked for 15 years as a drug and violent crime investigator, in international under cover operations and as a Supo official, where I gained invaluable experience on how to manage challenging interaction situations. I learned firsthand about managing stress mechanisms, building trust and influencing in challenging negotiation situations. But it wasn't until I moved on to supervisor and expert positions in the private sector that I realized that, in principle, there is no difference between a tough negotiation with a professional criminal, a difficult sales negotiation or a difficult work meeting. A person behaves according to a certain formula, and the factors that change the activity are also the same. The operating models developed in extreme situations are now at your disposal with the tactical negotiation® method I have developed.

Sami Sallinen